A fantastic opportunity has become available for an experienced Service Advisor to join a state of the art Main Dealership based in Cribbs Causeway.

"1 years previous Service Advisor experience within the automotive industry is a MUST for this very busy franchise. You must have a full UK licence."

Let me first of all tell you what this company can offer:

• Basic salary of £26,000
• A GENEROUS bonus scheme so your can earn £35K+
• A exciting company that is continuing to grow and will lead to progression opportunities
• Fantastic Brands
• Work-life balance

This person will need to be able to do the below:

• Previous experience with CRM systems
• Ability to upsell
• To be able to build rapport with our customers
• Providing premium experience to ensure the customers return to us for services, MOT and repairs
• Team player attitude
• Fantastic phone etiquette

Hours of work:

• Monday to Friday 8:00am to 6:00pm
• Saturdays 8:30 to 2:00pm - 1 per month

The Requirements For The Service Advisor Position:

• Welcoming customers and explaining the services that the car dealership offers them
• Listening and documenting customers’ car problems and passing the information to the mechanics
• Consulting with mechanics about repairs and possible alternatives to expensive work
• Answering questions about service outcomes (after consulting with the mechanic if necessary)
• Liaising with customers and mechanics to schedule car check-ups and service appointments
• Advising customers about warranty protections and potential cost savings
• Estimating car repair costs and the time it will take for repairs to be completed
• Helping customers decide between part exchanging a car and fixing it through the workshop
• Finding new customers and marketing the car dealership services to them
• Testing drive cars to confirm repairs have been done correctly
• Resolving possible customer complaints after repair services are offered

Benefits

• Discount servicing available
• Company Car Scheme available
• Company Pension scheme
• Manufacturer training provided
• Preferential rates on vehicle purchases
• Loyalty holiday bonus scheme

If we have not responded to your application within 7 working days please assume that on this occasion your application has not been successful. We will keep your CV on file for future reference, if you do not want your CV to be kept on file please visit Cadre Recruitments website and request this. Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy.